About Graphisoft

Graphisoft® empowers teams to design great buildings through award-winning software solutions, learning programs, and professional services for the AEC industry. Our award-winning products and solutions support OPEN BIM for workflow transparency, longevity, and data accessibility for built assets.  Archicad®, the architects’ BIM software of choice, offers a complete end-to-end design and documentation workflow for architectural and integrated architectural and engineering practices of any size. BIMx®, the most popular mobile and web BIM app, extends the BIM experience to include all stakeholders in the building design, delivery, and operations lifecycle. BIMcloud®, the AEC industry’s first and most advanced cloud-based team collaboration solution, makes real-time collaboration possible across the globe regardless of the size of the project and the speed or quality of the team members’ network connection. DDScad solutions support users with intelligent Mechanical, Electrical, and Plumbing (MEP) design tools, integrated calculations, and comprehensive documentation of all building system disciplines. Graphisoft is part of the Nemetschek Group. To learn more, visit more visit www.graphisoft.com 

Core Responsibilities

• Provide on-site support in the Budapest office and assist with basic remote support for colleagues worldwide, in both English and Hungarian.
• Assist in end-user support for PCs, Macs, mobile devices (iOS and Android), printers, scanners, and video conferencing systems.
• Support colleagues in the effective use of collaboration platforms such as Microsoft Teams, SharePoint Online, and Miro.
• Participate in basic system administration tasks (Active Directory, Microsoft 365) under the guidance of senior team members.
• Provide first-level application support for Microsoft Teams, Outlook, Word, Excel, and PowerPoint.
• Help with incident and service request ticket handling: categorization, documentation, and updating users on progress.
• Contribute to maintaining user guides, FAQs, and process documentation.
• Assist with hardware asset tracking and lifecycle processes.
• Participate in basic network troubleshooting (DNS, DHCP, IP) with guidance from experienced colleagues.
• Gain exposure to emerging technologies and contribute ideas for improvements.

Requirements

• Ongoing studies in IT field at a Hungarian university.
• Active student status for at least 2 semesters.
• Proficiency in both English and Hungarian.
• Eagerness to learn and openness to new technologies.
• Customer-oriented mindset and willingness to respond quickly to requests.
• A minimum of 20 hours of work per week. 
• Team player with a proactive and problem-solving attitude.
• Motivation to help others and build practical IT skills.

We offer: 

• International, inspiring, and dynamic environment. 
• Challenging and various tasks. 
• Continuous learning & development opportunities. 
• The flexibility of a hybrid workplace with at least 1 day / week home office (after the probationary period). 

If you think this description fits you, come and join us in our company headquarters located at the well-known Graphisoft Park!